I led a transformational effort in my company. How should I describe that?

Question

I’m not sure how to approach this. I led many different modernization projects over several years. Since everything was interdependent it was quite complex. The primary stakeholders were the executive business team.

Answer

I find more people are describing themselves as having led transformational initiatives and I typically find that their resumes do a poor job of supporting that message. Their resumes are typically more about the technology they implemented and less about the business impacts. Remember that transformational means organizational change management across the enterprise.

Here is an example.

  • Led an enterprise technology transformation that transitioned a high-legacy infrastructure to a scalable, stable, and secure environment to support a critically needed business model change.
    • Chaired an IT Steering Committee, working with executive leadership to collaborate on defining and evolving the enterprise roadmap while effectively managing the massive changes impacting every aspect of the business.
    • Utilized an IT Governance Framework to ensure technology investments support organizational goals and maximize ROI. Framed a narrative that gained support for a multi-phased journey to modernize the environment and retool the department.
    • The resume went on to describe the other changes.

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